THE CASPIAN REGION:Politics, Economics, Culture

Scientific journal

An essay of sociological research on the causes of the workplace stress:a case of French it companies programmers

2014. 3, pp. 373-383

Seryozhkina Ekaterina V. - post-graduate student, Higher School of Economics, 20 Myasnitskaya st., Moscow, 101000, Russian Federation,, kaspregion@inbox.ru

The article considers workplace stress causes with a base of an author’s empirical qualitative research of IT Services and Software Engineering companies. Coping strategies of software engineers in France and their coping strategies depending on specificity of company’s management are also presented. Employee’s perception of the stress is analyzing in the context of social-organizational approach. Principal stress reasons in the workplace are based on author’s empirical qualitative research of IT Services and Software Engineering companies (using methods: interview, analysis of documents). We also present coping strategies of software engineers in France and their coping strategies depending on specificity of company’s management. Flexibility of contemporary project management is advantageous for business but contains disadvantages for employees who can’t adapt to changing conditions. Stress is determined not only by management of company but also by software engineers work specificity and labor market trends as a whole. Specific character of software engineers work conditions “labors routinization”. This effect results in a loss of sense for employee’s responsibilities, his degradation and reduction in the company’s performance. However the employee in the organization doesn’t become a passive participant but an active actor developing stress coping strategies.

Key words: workplace stress, social-organizational approach, software engineer, IT Services and Software Engineering companies, stress reasons, stress management, employees resources, stress coping strategies, labor market, French sociology

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